Whirlpool WFW96HEAU Warranty Information

Whirlpool Washers Warranty Information - WFW96HEAU.
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WHIRLPOOL CORPORATION LAUNDRY WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions 

attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory 

Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance 

was purchased.  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or 

Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective 

from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:
1.
  Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is 

used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.

2.  Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or 

repair house fuses, or to correct house wiring or plumbing. 

3.  Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty 

coverage. 

4.  Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in 

accordance with electrical or plumbing codes, or use of products not approved by Whirlpool. 

5.  Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage 

results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase. 

6.  Pick up and delivery. This major appliance is intended to be repaired in your home. 
7.  Repairs to parts or systems resulting from unauthorized modifications made to the appliance. 
8.  Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an 

authorized Whirlpool servicer is not available. 

9.  The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance 

with Whirlpool published installation instructions. 

10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or 

cannot be easily determined. 

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS 

FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and 

provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply 

to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to 

province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow  

the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This 

warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
If you think you need repair service, first see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve  

the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by 

calling Whirlpool. In the U.S.A., call 

1 -800 -253-1301. In Canada, call 1-800 -807- 6777

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Keep this book and your sales slip together for future 

reference. You must provide proof of purchase or installation 

date for in-warranty service.

Write down the following information about your major appliance 

to better help you obtain assistance or service if you ever need 

it. You will need to know your complete model number and serial 

number. You can find this information on the model and serial 

number label located on the product.

Dealer name  _____________________________________________
Address __________________________________________________
Phone number ____________________________________________
Model number ____________________________________________
Serial number ____________________________________________
Purchase date ____________________________________________

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the 

representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes 

with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.

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