Toro 22297 Warranty
The Toro Warranty
Landscape
A Limited Warranty (see warranty periods below)
Contractor
Equipment (LCE)
WPM Product
Conditions
The Toro Company and its affiliate, Toro Warranty Company, pursuant to an agreement
between them, jointly promise to repair the Toro Product listed below, when used for
residential purposes*, if defective in materials or workmanship or if it stops functioning
due to the failure of a component, for the period listed below.
This warranty covers the cost of parts and labor, but you must pay transportation costs.
*Residential purposes means use of the product on the same lot as your home. Use at more than
one location is considered commercial use and the commercial warranty would apply.
Products Covered
The following time periods apply from the original date of purchase:
Warranty Period
Products
Details
Residential
Use1
Commercial
Use
21 in. Mowers
2 years
1 year
•Engines2
Honda
2 years
Kawasaki
3 years
Toro
3 years
30 in. Mowers
2 years
1 year
•Engines2
Kawasaki
3 years
Mid-Size Walk-Behind Mowers
2 years
•Engines2
Kawasaki
3 years
Battery
90 days Parts and Labor
91 days to 1 year Parts only
Belts and Tires
90 days
Attachments
1 year
1Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial warranty would apply.
2Some engines used on Toro Products are warranted by the engine manufacturer.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance procedures
described in the Operator’s Manual. Such routine maintenance, whether performed by
a dealer or by you, is at your expense. Parts scheduled for replacement as required
maintenance (“Maintenance Parts”), are warranted for the period of time up to the
scheduled replacement time for that part. Failure to perform required maintenance
and adjustments can be grounds for disallowing a warranty claim.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or workmanship,
follow this procedure:
1.
Contact any Authorized Toro Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, access our web site at
www.Toro.com. You may also call the numbers listed in item #3 to use the
24-hour Toro Dealer locator system.
2.
Bring the product and your proof of purchase (sales receipt) to the Service
Dealer. The dealer will diagnose the problem and determine if it is covered
under warranty.
3.
If for any reason you are dissatisfied with the Service Dealer’s analysis or with
the assistance provided, contact us at:
Toro Warranty Company
Customer Care Department, RLC Division
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 888-384-9939 (U.S. and Canadian customers)
Items and Conditions Not Covered
There is no other express warranty except for special emission system coverage
and engine warranty coverage on some products. This express warranty does not
cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil
changes, spark plugs, air filters, blade sharpening or worn blades, cable/linkage
adjustments, or brake and clutch adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered, misused, neglected, or requires
replacement or repair due to accidents or lack of proper maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized Toro Service
Dealer
•
Repairs necessary due to failure to follow recommended fuel procedure (consult
Operator's Manual for more details)
–
Removing contaminants from the fuel system is not covered
–
Use of old fuel (more than one month old) or fuel which contains more than
10% ethanol or more that 15% MTBE
–
Failure to drain the fuel system prior to any period of non-use over one
month
General Conditions
All repairs covered by these warranties must be performed by an Authorized Toro
Service Dealer using Toro approved replacement parts. Repair by an Authorized Toro
Service Dealer is your sole remedy under this warranty.
Neither The Toro Company nor Toro Warranty Company is liable for indirect,
incidental, or consequential damages in connection with the use of the
Toro Products covered by these warranties, including any cost or expense
of providing substitute equipment or service during reasonable periods of
malfunction or non-use pending completion of repairs under these warranties.
All implied warranties of merchantability (that the product is fit for ordinary use) and
fitness for use (that the product is fit for a particular purpose) are limited to the duration
of the express warranty.
Some states do not allow exclusions of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the above exclusions may not
apply to you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products outside the United States or Canada should contact their Toro Distributor (Dealer) to obtain guarantee policies for your country,
province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining guarantee information, contact the Toro importer. If all other
remedies fail, you may contact us at Toro Warranty Company.
Australian Consumer Law: Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro Dealer.
3419-279 Rev A
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