Sony SVT13116FXS Troubleshooting

Sony Laptops Troubleshooting - SVT13116FXS.
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Recovery, 

Backup and 

Troubleshooting 

Guide 

See the back side. 

Printed in China
© 2012 Sony Corporation

Introduction

 

It may take some time to display the current 

status of the procedure. 

Do not eject or disconnect the media while 

creating Recovery Media, as doing so may result 

in a failure of the process. 

Keep the Recovery Media in a secure place.

 

You may not be able to create Recovery Media 

with a USB flash drive depending on the drive 

you use. See the help file included with 

VAIO Care for more information.

To recover from the 

recovery area
1  Press the ASSIST button while your computer 

is off to launch VAIO Care Rescue.

 

If the language selection window appears, 

select your desired language and click OK.

2  Click Start recovery wizard.

 

To perform the custom recovery, select Tools 

and click Start advanced recovery wizard.

3  Follow the on-screen instructions.

 

If you want to use the hard disk drive encryption 

features, disable Rapid Wake by performing the 

custom recovery to avoid leaving unencrypted 

data on your computer. 

(Z Series and T Series only)

To recover from 

Recovery Media
1  If you recover your computer from Recovery 

Media (optical discs) on the model without a 
built-in optical disc drive, connect an external 
optical disc drive (not supplied) or the 
docking station with a built-in optical disc 
drive (supplied with selected models) to the 
computer and to an AC power source.

 

If your computer is equipped with the USB 

port that is compliant with the USB 2.0 

standard, connect a USB device to the port.

Creating Recovery Media

Recovering your computer

2  Insert the disc into the optical disc drive or 

connect the USB flash drive to the USB port 
on the computer while the computer is in 
Normal mode.

 

If your computer is equipped with the USB 

port that is compliant with the USB 2.0 

standard, connect a USB device to the port.

3  Turn off the computer and turn it on once 

again.

4  If you are using the external optical disc drive 

or USB flash drive, press the F11 key 
repeatedly until the VAIO logo disappears. 
The Windows Boot Manager screen is 
displayed.

5  Press the  or  key to select 

Start VAIO Care Rescue and press the Enter 
key.

 

If the language selection window appears, 

select your desired language and click OK.

6  Select Start recovery wizard.

 

To perform the custom recovery, select Tools 

and click Start advanced recovery wizard.

7  Follow the on-screen instructions.

 

If you want to use the hard disk drive encryption 

features, disable Rapid Wake by performing the 

custom recovery to avoid leaving unencrypted 

data on your computer. 

(Z Series and T Series only)

To restore your computer back to its original factory condition, follow one of the recovery methods 
below.

 

Recovering your computer will delete all the data on the built-in hard disk drive or SSD.

About recovery
What is recovery?
Recovery is the process of restoring your 
computer back to its original factory condition.
There are two ways to recover your computer:
From Recovery Media
From the recovery area

When do I have to perform 

recovery?
If your computer has been unstable
If your computer has been infected with a 

computer virus

If your computer is experiencing problems 

which cannot be solved through 
troubleshooting

If you have formatted the C: drive by mistake
Which software should I use to 

maintain and recover my 

computer?
Use the following software. 
VAIO Care
Creating Recovery Media
Checking your computer hardware
VAIO Care Rescue
Rescuing (backing up) your data
Recovering your computer
Erasing all the data on the built-in hard disk 

drive or SSD

 

See the help file included with VAIO Care and 

VAIO Care Rescue for more information.

What is a recovery area?
The recovery area on the built-in hard disk drive 
or SSD contains data for system and application 
recovery. Typically, you cannot modify or delete 
data in this area, however, there is commercially 
available software designed for this purpose.
Why do I have to create Recovery 

Media?
Recovery Media are used to restore your 
computer back to its original factory condition. 
If Windows does not start and you have deleted 
the recovery area, you will need the Recovery 
Media to perform recovery. Create the Recovery 
Media immediately after the computer is ready 
for use.

About backup
What is a backup process?
The backup process creates a backup copy of 
your data stored on the built-in hard disk drive or 
SSD and saves it to another location.

Why do I have to back up my data?
Due to unexpected events or computer viruses, 
you might lose various data stored on the  
built-in hard disk drive or SSD. To restore the lost 
data, its backup copy is needed.
It is strongly recommended that you back up 
your data regularly.

 

You cannot use DVD-RAM, CD-R, and CD-RW 

discs as Recovery Media.

 

You can use optical discs and a USB flash drive as 

Recovery Media. However, it is recommended 

that you use optical discs, such as DVD-R, since 

you may accidentally delete the data on the USB 

flash drive.

The number of necessary discs, the types of 

media you can use, and the capacity of the USB 

flash drive you need will be displayed during the 

Recovery Media creation process.
1  Connect your computer to the Internet, 

download and install the latest updates using 

VAIO Update.

2  If you create Recovery Media (optical discs) on 

the model without a built-in optical disc drive, 
connect an external optical disc drive (not 
supplied) or the docking station with a  
built-in optical disc drive (supplied with 
selected models) to the computer and to an 
AC power source.

3  Click Start  , All Programs, and VAIO Care

If the User Account Control window appears, 
click Yes.

 

If you are currently logged onto your 

computer as a standard user, you may be 

prompted to enter an administrator name 

and a password.

4  Click Advanced ToolsRestore and recovery

and Create Recovery Media.

5  Read the on-screen instructions carefully, and 

then click Next.

6  Follow the on-screen instructions.

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