Sony SCHLAGE LINK BE369 User's Manual | Page 6

Sony Door User's Manual - SCHLAGE LINK BE369.
Download
Page  of 7
4.5, 1668 votes
background image

6

Emergency Key Override

If the battery fails completely, or if there is an electronic error, the lock can be unlocked manually using the key.

BE369

FE599

Troubleshooting

Problem

Lights/Beeps Cause

Solution at Lock

Solution on Web

Entering a valid user code 
using the keypad does not 
unlock lock.

Green then 
Red/Hi then 
Low

Lock is in vacation mode.

Enter six-digit programming 
code.

Uncheck Vacation 
checkbox.

Schlage button does not light 
when pressed

none

Lock keypad is locked out 
because too many incorrect 
codes have been entered.

Wait 30 seconds and try 
again.

none

Battery is dead.

Replace battery. See 
Replace the Battery.

none

There is a delay before the 
lock unlocks after a valid user 
code is entered.

Red then 
Green/Low then 
Hi

Battery is low.

Replace battery. See 
Replace the Battery.

none

The Schlage button blinks 
red, even when no buttons 
have been pressed.

Fast red blink.

Battery is critically low.

Replace battery. See 
Replace the Battery.

none

Cannot add a new user code. Red (when 

attempted via 
keypad)

none (when 
attempted via 
web)

19 user codes already exist.

Delete at least one existing user code. Then add 
new user code.

When adding a user at the 
keypad, the first user code 
entry did not match the 
second.

Try again. Make sure you 
enter the same code twice.

none

First four digits match 
first four digits of the 
programming code.

Change the programming 
code or select a different 
user code to add.

Select a different 
user code to add.

User code already exists in 
lock.

Select a different user code.

Cannot delete a user code at 
the keypad.

Red

The first user code entry did 
not match the second.

Try again. Make sure you 
enter the same code twice.

none

Related Manuals for Sony SCHLAGE LINK BE369

0.494702s