Shark S3101 series Owner's Manual | Page 5

Shark Vacuum Cleaners Owner's Manual - S3101 series.
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OPERATING INSTRUCTIONS

7

Care and Maintenance
If you consistently use distilled water, 
cleaning the water tank is unnecessary.

CAUTION: This appliance must be 
unplugged from the electrical outlet 
before performing any cleaning or 
maintenance tasks on the unit.

Rinsing Out the Steam Mop
1. Let the appliance cool down 

completely before cleaning or storing.

2.  Empty all water from the water tank 

after each use.

Water

Use tap water for all your cleaning 
needs.

However, if you live in an area with 
hard water, it is recommended that 
you use distilled water

IMPORTANT: Do NOT add cleaning 
solutions, scented perfumes, oils or any 
other chemicals to the water used in this 
appliance, as this may damage it or 
make it unsafe for use.  Use distilled 
water if the tap water in your area is 
very hard.

Helpful Hints
1. Always vacuum or sweep before using 

the steam mop.

2. The easiest way to use the steam mop 

is to tilt the ergonomic handle to a 45°
angle and clean slowly.

3. Hand wash or machine wash the 

micro-fiber cleaning pad in a delicate 
cycle with a mild liquid detergent. 

4. We recommend air drying the micro-

fiber cleaning pads for 24 hours, but 
they could be dried in a dryer on a low 
heat setting.

5. A good amount of steam passes 

through the micro-fiber cleaning pad. 
We recommend that the cleaning pad 
be changed when it gets too wet.  
These need to be replaced as 
necessary.

6. To remove stubborn stains from  vinyl 

or linoleum floors, pre-treat with a mild 
detergent and some water before 
using the steam mop.

IMPORTANT: Never leave the steam 
mop in one spot on any surface for any 
period of time with a damp or wet 
micro-fiber cleaning pad attached as 
this will damage your floors.  

TROUBLE SHOOTING

PROBLEM POSSIBLE 

CAUSE  POSSIBLE 

SOLUTION 

STEAM MOP 
WILL NOT 
OPERATE 

1. Power 

cord 

not 

firmly 

plugged into outlet. 

2.  No power in wall outlet. 
3. Needs 

servicing. 

1.  Plug unit in firmly. 
2.  Check fuse or breaker.   

Replace fuse/reset 
breaker. 

3.  Call 1 (800) 798-7398. 

STEAM MOP 
WILL NOT MAKE 
STEAM 

1.  No water in water tank. 

1.  Add water to the water 

tank following 
instructions. 

STEAM MOP 
LEAVES WATER 
ON THE FLOOR 

1. Micro-fiber 

cleaning 

pad 

is 

too wet. 

1. Unplug 

unit 

from 

power 

outlet and change the 
micro-fiber cleaning pad. 

STEAM MOP 
LEFT WHITE 
SPOT ON 
FLOOR 

1.  Steam mop left in one 

spot too long. 

2. Hard 

water. 

1.  Never leave the steam 

mop on the floor with a 
damp or wet cleaning 
pad still attached when 
not in use.  

2. Use 

distilled 

water. 

 

To Order Replacement Micro-Fiber Pads

for Models S3101 N - S3101W N

Item # XT3101

Call: 1 (800)798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

Or visit our website: www.sharkcompany.com

FOR TECHNICAL SUPPORT
for Models S3101 N - S3101W N

Call: 1 (800) 798-7398

Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time

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