Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Warranty Information
AP16826-1 (11/13)
LABOR, SHIPPING, AND PROCESSING COSTS
The Limited Warranty does NOT cover any labor expenses for service, repairs, reinstallation, per-
mits, or removal and disposal of the failed water heater, or defective component part(s). All such
expenses are your responsibility.
Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in-
warranty” replacement component part(s), to a convenient delivery point (selected by Rheem)
near the place the original water heater, or original component part(s) is located: such as a local
Rheem water heater distributor. You must pay any local freight charges, including the cost of
returning the failed water heater, or defective component part(s), to a convenient shipping location
(selected by Rheem): such as a local Rheem water heater distributor or Ruud water heater distrib-
utor.
Rheem does NOT authorize, recommend, or receive any benefit from any claims processing or
similar fees charged by others to process warranty claims for any Rheem water heater, or com-
ponent part(s). Rheem will NOT reimburse any party for these, or any other, fees not specifically
covered in this Limited Warranty document.
DO NOT RETURN THIS DOCUMENT TO RHEEM.
KEEP IT WITH YOUR WATER HEATER OR BUSINESS RECORDS.
Name of Owner: __________________________________________________________________________________
Owner’s Address: _________________________________________________________________________________
_______________________________________________________________________________________________
Name of Plumber/
Mechanical Contractor – Installer: __________________________________________________________________
Address of Plumber/
Mechanical Contractor – Installer : _________________________________________________________________
_______________________________________________________________________________________________
Telephone Number of Plumber/
Mechanical Contractor – Installer: __________________________________________________________________
Date of Water Heater Installation: ____________________________________________________________________
Model Number of Your Water Heater: _________________________________________________________________
Serial Number of Your Water Heater: __________________________________________________________________
Important Telephone Numbers:
Rheem Claims Department
(800) 621-5622
Rheem Technical Service Department
(800) 432-8373
Rheem Water Heaters
Claims Department
2600 Gunter Park Drive East
Montgomery, Alabama 36109
RESIDENTIAL GAS OR ELECTRIC
WATER HEATERS
WITH A 6 YEAR TANK AND 6 YEAR PARTS
LIMITED WARRANTY
®
Rheem® and Ruud® Water Heaters
Certificate of
Limited
Warranty
Also See for Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent
- Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Specification Sheet 2 pages
- Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Specification Sheet 2 pages
- Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Use & Care Manual 40 pages
- Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Use & Care Manual 40 pages
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