Rheem Professional Prestige Series: High Efficiency Condensing Power Direct Vent Warranty Information

Rheem Water Heater Warranty Information - Professional Prestige Series: High Efficiency Condensing Power Direct Vent.
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AP16826-1 (11/13)

LABOR, SHIPPING, AND PROCESSING COSTS

The Limited Warranty does NOT cover any labor expenses for service, repairs, reinstallation, per-

mits, or removal and disposal of the failed water heater, or defective component part(s). All such 

expenses are your responsibility.
Rheem will pay the transportation costs for an “in-warranty” replacement water heater, or “in- 

warranty” replacement component part(s), to a convenient delivery point (selected by Rheem) 

near the place the original water heater, or original component part(s) is located: such as a local 

Rheem water heater distributor. You must pay any local freight charges, including the cost of 

returning the failed water heater, or defective component part(s), to a convenient shipping location 

(selected by Rheem): such as a local Rheem water heater distributor or Ruud water heater distrib-

utor.

Rheem does NOT authorize, recommend, or receive any benefit from any claims processing or 

similar fees charged by others to process warranty claims for any Rheem water heater, or com- 

ponent part(s). Rheem will NOT reimburse any party for these, or any other, fees not specifically 

covered in this Limited Warranty document.

DO NOT RETURN THIS DOCUMENT TO RHEEM.

KEEP IT WITH YOUR WATER HEATER OR BUSINESS RECORDS.

Name of Owner: __________________________________________________________________________________

Owner’s Address: _________________________________________________________________________________

_______________________________________________________________________________________________

Name of Plumber/

    Mechanical Contractor – Installer: __________________________________________________________________

Address of Plumber/

     Mechanical Contractor – Installer : _________________________________________________________________

_______________________________________________________________________________________________  

Telephone Number of Plumber/

    Mechanical Contractor – Installer: __________________________________________________________________

Date of Water Heater Installation: ____________________________________________________________________

Model Number of Your Water Heater: _________________________________________________________________

Serial Number of Your Water Heater: __________________________________________________________________

Important Telephone Numbers:

Rheem Claims Department

(800) 621-5622
Rheem Technical Service Department

(800) 432-8373 

Rheem Water Heaters
Claims Department 
2600 Gunter Park Drive East
Montgomery, Alabama 36109

RESIDENTIAL GAS OR ELECTRIC

WATER HEATERS

WITH A 6 YEAR TANK AND 6 YEAR PARTS 

LIMITED WARRANTY

®

Rheem® and Ruud® Water Heaters

Certificate of

Limited 

Warranty

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