RCA Model 27977 User's Manual

RCA Telephone User's Manual - Model 27977.
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Model 27977
55925270 (Rev. 1 CAN E)
04-31
Printed in China

IMPORTANT INFORMATION
NOTICE:
 This product meets the applicable Industry Canada
technical specifications.

 The equipment must be installed using an acceptable method
of connection. The customer should be aware that compliance
with the above conditions may not prevent degradation of
service in some situations.

Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to
disconnect the equipment.

Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe systems, if present, are
connected together. This precaution may be particularly
important in rural areas.

CAUTION: Users should not attempt to make such
connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.

NOTES: This equipment may not be used on coin service
provided by the telephone company.

INTERFERENCE INFORMATION
This equipment generates and uses radio frequency energy
which may interfere with residential radio and television
reception if not properly installed and used in accordance
with instructions contained in this manual. Reasonable
protection against such interference is ensured, although
there is no guarantee this will not occur in a given
installation. If interference is suspected and verified by
switching this equipment on and off, the user is encouraged

to try to correct the interference by one or more of the
following measures: Reorient the radio/television receiver’s
antenna, relocate the equipment with respect to the receiver,
plug the equipment and receiver into separate circuit outlets.
The user may also wish to consult a qualified radio/television
technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B
computing devices pursuant to part 15 FCC Rules and
Regulations. This device complies with RSS-210 of Industry
Canada. Operation is subject to the following two conditions:
(1) This device may not cause interference, and (2) This device
must accept any interference, including interference that may
cause undesired operation of the device.

HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC/Industry Canada
standards for Hearing Aid Compatibility.

REN NUMBER IS LOCATED ON THE CABINET BOTTOM

INTRODUCTION

CAUTION: 

When using telephone equipment,

there are basic safety instructions that should
always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this
product and save them for future reference.

Your Caller ID phone stores and displays specific information,
provided by your local telephone company, to subscribers of Caller
ID or similar caller identification services.

Your Call Waiting Caller ID phone enables you to:

Identify callers before you answer the phone.

View the time and date of each incoming call.

Record up to 40 Caller ID messages sequentially.

Know who called while you were away.

To get the most from your new phone, we suggest that you take
a few minutes right now to read through this user’s guide.

IMPORTANT:

 In order to use all of the features of

this phone, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting
Caller ID Service. To know who is calling while you
are on the phone, you must subscribe to Call Waiting
Caller ID Service.

IMPORTANT:

 Because cordless phones operate on

electricity, you should have at least one phone in your
home that isn’t cordless, in case the power  in your home
goes out.

DIALING PAD AND BASE LAYOUT

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK
            DO NOT OPEN

WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT  TO RAIN
OR MOISTURE.

THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.

CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.

THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU  OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.

CAUTION:

BEFORE YOU BEGIN

PARTS CHECKLIST
Make sure your package includes the items shown here.

Telephone
line jack

Wall plate

CONNECTING THE BATTERY
1.

Plug the battery cord into the jack located inside the battery
compartment of the dial pad.

2. Put the battery compartment door on to the dial pad.

BELT CLIP
Attach the belt clip by inserting the sides of
the belt clip into the slots on each side of
the dialing pad. Snap the ends of the belt
clip into place.

CONNECTING THE HEADSET TO
THE

 DIALING PAD

1.

For hands free conversation,
connect the headset to the
HEADSET jack
as shown.

2. Adjust the headset to rest

comfortably at the back of your
head and over your ears. Move the
microphone to approximately 2 to
3 inches from your mouth.

CAUTION:

1. Do not twist the headset cord. Handle the headset

properly and carefully.

2. Always have the headset plugged into the

dialing pad.

3. Whenever you make or receive a call, the headset

should be plugged into the dialing pad, and you must
use the headset to listen and talk.

4. Place the dialing pad on the base.

NOTE:

 The phone will ring while the dialing pad is

in the charge cradle, but you cannot answer a call
while it is there.

TIP:

 To order a new headset, please refer to the accessory

order form at the end of this user’s guide.

CONNECTING THE AC
(ELECTRICAL) POWER

NOTE: 

The dialing pad is charged facing up only.

Plug the power supply into the power jack on the back of
the base and the other end into an electrical outlet. The
CHARGE/IN USE indicator turns on, verifying the battery is
charging. If the dialing pad is not in the cradle, the
CHARGE/IN USE indicator is not lit.

CAUTION:

 Use only the ATLINKS USA, Inc.

5-2639 power supply  that came with this unit.
Using other power supplies may damage the unit.

Allow the phone to charge for 12 hours prior to first use. If
you don't properly charge the phone, battery performance
is compromised.

NOTE:

 DO NOT connect the telephone line to the modular

jack until the phone has charged for 12 hours.

CONNECTING THE TELEPHONE LINE
1.

Plug the telephone line cord into the TEL LINE jack on the
bottom of the base and into a modular jack.

2. Set the RINGER switch, on the dialing pad, to ON and

place the dialing pad in the base.

NOTE:

 The phone automatically defaults to touch-

tone dialing. To change to pulse (rotary) dialing, see
"Tone/Pulse Dialing Selection." If you don't know
which type of service you have, check with your local
telephone company.

INSTALLING THE
INTERCHANGEABLE COVER
This phone comes with interchangeable colored covers for the
handset, headset and base. Choose among four color sets
(one set installed) to suit your personal preference.

CHANGING THE HANDSET COVER
1.

Carefully remove the existing handset cover by prying up
the notch at the bottom of the cover.

2. Reattach new cover by snapping the upper portion of the

cover into position first, and then snap the lower portion
into place.

CHANGING THE BASE COVER
1.

Carefully remove the existing base cover by prying up the
notch at the top back edge of the cover.

2. Align the new base cover, and snap it securely into place.

CHANGING THE HEADSET COVER
1.

Carefully remove the existing headset cover by prying up
the notch on the cover.

2. Align the new headset cover,  and snap it securely

into place.

NOTE:

 The phone automatically defaults to touch-tone

dialing. To change to pulse (rotary) dialing, see "Tone/
Pulse Dialing." If you don't know which type of service you
have, check with your local telephone company.

SET UP
There are eight programmable menus available: Language,
Area Code, Tone/Pulse, Set Animation, Animation Select,
Dancing Keypad, Ringer Tone and Default Setting.

LANGUAGE SETTING SELECTION
1.

Press the flash/program button until 

>ENG FRA ESP shows

in the display. 

ENG (English) is the default setting.

2. Use the 

 or  button to scroll to your selection.

3. Press flash/program to store selection.

AREA CODE SELECTION
1.

Press the flash/program button until 

AREA CODE  - - - shows

in the display. - - - is the default setting.

2. Use the number pad to enter your three digit area code.

NOTE:

 If you make a mistake, press the ch/delete button

to erase the wrong area code and repeat step 2.

3. Press flash/program to store selection.

TONE/PULSE DIALING SELECTION
1.

Press the flash/program button until 

>TONE PULSE shows in

the display. 

TONE is the default setting.

2. Use the 

 or  button to move the arrow to TONE

or 

PULSE.

3. Press flash/program to store selection.

ANIMATION
This setting lets you choose the animation that shows in the
display when the handset rings.  Choices are: 

KNOWN

CALLERS (refer to Storing a Name and Number in Memory
for selection), 

ALL CALLS and OFF.

1.

Press the flash/program button until 

SETUP ANIMATION

shows in the display. 

KNOWN CALLERS is the default

setting.

2. Use the 

 or  button to select KNOWN CALLERS, ALL

CALLS or OFF.

3. Press flash/program to save.

ANIMATION SELECTION
This setting lets you select one of five display animations.

1.

Press the flash/program button until 

ANIMATION shows in

the display. 

ANIMATION 1 is the default setting.

2. Use the 

 or  button or the touch tone pad to make

your selection. The current animation is displayed on the
first line of the display.

3. Press flash/program to save.

DANCING KEYPAD
Your touch tone pad is pre-programmed to "dance" when alert
tones are activated.

1.

Press the flash/program button until 

DANCING KEYPAD

shows in the display. 

ON is the default setting.

2. Use the 

 or  button to choose ON or OFF.

3. Press flash/program to save.

RINGERTONE SELECTION
1.

Press the flash/program button until 

RINGER TONE shows in

the display. 

RINGER TONE  1 is the default setting.

2. Use the 

 or  button or the touch tone to choose a

ringer tone.

3. Press flash/program to save.

DEFAULT SETTING SELECTION
1.

Press the flash/program button until 

DEFAULT shows in

the display. 

NO is the default setting.

2. Use the 

 or  button or the number pad to move the

arrow to 

>NO or YES.

If you choose 

NO, the current settings remain. If you choose

YES, the unit resets to the factory default.

3. Press flash/program to confirm.

TELEPHONE OPERATION

MAKING OR ANSWERING CALLS

NOTE:

• The dialing pad is disabled when it is in the base

charging cradle. You must remove the dialing pad
from the base to make or answer a call.

• Placing the dialing pad in the base during a phone

call hangs up the phone.

• Always keep the headset plugged into the

dialing pad.

•  You must use the headset to listen and talk.

Press the TALK/CALLBACK button on the dialing pad to get a dial
tone, to answer a call, or to hang up.  Or dial the telephone
number first, and then press the  TALK/CALLBACK button.

MUTE
To have a private, off-line conversation use the mute feature.
The party on the telephone line will not hear you, but you can
still hear them.

1.

Press the format/mute button on the handset. 

MUTE ON

shows in the display.

2. Press the format/mute button again to cancel mute and

return to your phone conversation.

REDIAL
While the phone is on, press the redial button to redial the
last number you dialed (up to 32 digits). If you get a busy
signal, and want to keep dialing the number, just press redial
again (you don't have to turn the phone off and back on).

FLASH
Use the flash/program button to activate custom calling services
such as call waiting or call transfer, which are available through
your local phone company.

TIP:

 Don’t use the TALK/CALLBACK button to activate

custom calling services such as call waiting, or you’ll hang
up the phone.

IN USE INDICATOR LIGHT
The  CHARGE/IN USE indicator is lit when the dialing pad is
charging in the cradle on the base or when the phone is ON.
It flashes when you receive an incoming call, when the PAGE
button is pressed, or if the battery is not installed in the
battery compartment of the dial pad.

CHANNEL BUTTON
While talking, you might need to manually change the channel
in order to get rid of static. Press and release the ch/delete
button to advance to the next channel.

TEMPORARY TONE DIALING
This feature is useful only if you use pulse dialing service.
Temporary tone dialing enables pulse (rotary) service phone
users to access touch-tone services offered by banks, credit
card companies, etc. For example, when you call your bank
you may need to enter your account number. Using the
temporary tone feature allows you to temporarily switch to
touch tone mode so you can enter and send your number.

1.

Dial the telephone number and wait for the line
to connect.

2. When your call is answered, press the *tone/exit button on

the dialing pad to temporarily change from pulse dialing to
tone dialing.

3. Follow the automated instructions to get the information

you need.

4. To hang up, press the TALK/CALLBACK button on the

dialing pad, and the phone automatically returns to pulse
(rotary) dialing mode.

EXIT
Press the *tone/exit button to cancel any command
you initiated.

FINDING THE DIALING PAD
This feature helps to locate a misplaced dialing pad.

Press the page button on the base. The dialing pad beeps
continuously for about two minutes or until you press any
button on the dialing pad. You may also press page to cancel.

NOTE:

 The ringer does not have to be ON for this feature

to work.

RINGER SWITCH
The RINGER switch must be ON for the dialing pad to ring
during incoming calls.

VOLUME
While the phone is ON, press the  

 or  buttons to

control the headset volume. There are four volume levels.
Press the 

 button to increase the volume level, and press

the 

 button to decrease it. The volume level shows in the

display. VOL 1 is the lowest level and VOL 4 is the loudest.

CALL TIMER
While you are talking on the phone, the total talk time is
displayed on the bottom line of the display.

CALLER ID (CID) FEATURES

This unit receives and displays Caller ID information
transmitted by your local phone company. This information
may include the phone number, date, and time; or the name,
phone number, date, and time. The unit stores up to 40 calls
for later review.

CALL WAITING CALLER ID
Provided you subscribe to Call Waiting Caller ID service from
your phone company, you may see in the display who is
calling when you hear the call waiting beep. The caller
identification information appears in the display after you
hear the tone.

Press the flash/program button to put the current person on
hold so that you can answer the incoming call.

IMPORTANT:

 In order to use all of the features of

this unit, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting
Caller ID Service. To know who is calling while you
are on the phone, you must subscribe to Call Waiting
Caller ID Service.

RECEIVING AND STORING
CID RECORDS
When you receive a call, the information is transmitted by the
phone company to your Caller ID telephone between the first
and second ring.

When the units Caller ID memory is full, a new call record
automatically replaces the oldest call record in memory. 

NEW

appears in the display for calls received that have not been
reviewed. 

REPT indicates that a new call from the same

number was received more than once.

NOTE: 

Check with your local phone company regarding

name service availability.

REVIEWING CID RECORDS
As calls are received and stored, the display is updated to let
you know how many calls have been received.

Press the 

 button to scroll through the call records from

the most recent to the oldest.

Press the 

 button to scroll through the call records from

the oldest to the newest.

TRANSFERRING CID RECORDS
TO

 MEMORY

You may transfer a Caller ID record to your phone’s memory.

NOTE:

 It is important that you format CID records

correctly before storing in memory. It is not possible to
re-format CID records stored in memory.

1.

Use the 

 or  button to scroll to the desired record.

2. Press the memory button.

3. Press the desired memory location. Example, press the

number 1 key to store the record in memory location 1.

Caller ID name

Caller ID phone number

Time

Date

New call

27977

40-Channel 2.4 GHz Cordless
Call Waiting Caller ID
Compatible Headset Telephone
User's Guide

We bring good things to life.

AC power supply

Telephone

line cord

Belt Clip

Battery

Base

Dialing pad

Headset

Battery compartment

cover

TELEPHONE JACK REQUIREMENTS
To use this phone, you need an RJ11C
(CA11A) type modular telephone jack,
which might look like the one pictured
here, installed in your home. If you
don’t have a modular jack, call your
local phone company to find out how
to get one installed.

INSTALLATION

Never install telephone wiring during a
lightning storm.

Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.

Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.

Use caution when installing or modifying
telephone lines.

Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.

IMPORTANT INSTALLATION
GUIDELINES

Install telephone near both a telephone (modular) jack and
an electrical power outlet.

Avoid sources of noise, such as a window by a busy
street, and electrical noise, such motors, microwave
ovens, and fluorescent lighting.

Avoid heat sources, such as heating air ducts, heating
appliances, radiators, and direct sunlight.

Avoid areas of excessive moisture or extremely
low temperature.

Avoid dusty locations.

Avoid other cordless telephones or personal computers.

INSTALLATION NOTE:

  Some cordless telephones

operate at frequencies that may cause interference to
nearby TVs, microwave ovens, and VCRs. To minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away
from these appliances.

DIGITAL SECURITY SYSTEM
Your cordless phone uses a digital security system to provide
protection against false ringing, unauthorized access, and
charges to your phone line.

When you place the dialing pad in the base, the unit verifies
its security code. After a power outage or battery
replacement, you should place the dialing pad in the base for
about 20 seconds to reset the code.

charge in use
indicator

page button

CID/VOL 

button

CID/VOL 

button

display

format/mute
button

# pause button

flash/program button

memory button

ch/delete button

*tone/exit button

redial button

TALK/CALLBACK
button

RED
WIRE

PRESS DOWN
FIRMLY

CHARGE FOR 12 HOURS

CONNECT BATTERY AND

INSTALL COVER

PRIOR TO USE

BLACK  WIRE

BATTERY

Slots for belt clips

ATLINKS Communications Canada Inc.

© 2004 ATLINKS Communications Canada, Inc.

Trademark(s) ® Registered

Marque(s) ® déposée(s)

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