Panasonic KX-TG6572R Owner's Manual | Page 61

Panasonic Misc Electronics Owner's Manual - KX-TG6572R.
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Appendix

61

For assistance, please visit http://www.panasonic.com/help

Warranty (For United States and Puerto Rico)

PANASONIC CORPORATION OF NORTH AMERICA 
One Panasonic Way, Secaucus, New Jersey 07094

Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Corporation of North America (referred to as “the 
warrantor”) will, for the length of the period indicated on the chart below, which 
starts with the date of original purchase (“Limited Warranty period”), at its 
option either (a) repair your product with new or refurbished parts, or  
(b) replace it with a new or a refurbished product. The decision to repair or 
replace will be made by the warrantor.
  

 

Parts 

 

  Labor

  

 

One (1) Year 

 

One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. 
During the “Parts” Limited Warranty period, there will be no charge for parts. 
You must mail-in your product prepaid during the Limited Warranty period. This 
Limited Warranty excludes both parts and labor for batteries, antennas, and 
cosmetic parts (cabinet). This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited 
Warranty is extended only to the original purchaser and only covers products 
purchased as new.

For assistance in the continental United States and Puerto Rico in obtaining 
repairs please ship the product prepaid to:
   PSTC (Panasonic) Exchange Center,
   4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503

panacare@us.panasonic.com

When shipping the unit carefully pack in a padded shipping carton, include all 
accessories, and send it prepaid. Include a letter detailing the complaint, a 
return address and provide a day time phone number where you can be 
reached. P.O. Boxes are not acceptable. Keep the tracking number for your 
records. A copy of valid registered receipt is required under the 1 year parts 
and labor Limited Warranty.

For Limited Warranty service for headsets if a headset is included with this 
product please follow instructions above.

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES  
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,  
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH  
PROOF OF PURCHASE.

Panasonic Telephone Products 

Limited Warranty

Ship-In Service

TG6511(e).book  Page 61  Wednesday, April 28, 2010  4:35 PM

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