ooma Telo VoIP Gateway 100-0201-100 User's Manual

ooma IP Phone User's Manual - Telo VoIP Gateway 100-0201-100.
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Plug in your Ooma Telo  
Plug the provided AC adapter   into the POWER 

port. It is normal for the lights on the Telo to blink for a 

couple of minutes while it boots up.

The Ooma logo will light up blue once the device is 

ready to be used. Pick up the phone and listen for the 

musical Ooma dialtone to confirm that your set up is 

complete.

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Power Outlet

Step 4

Check out My Ooma
Access your online control panel at my.ooma.com.  

Here you’ll unlock the capabilities of your system:
•  Check voicemail and call logs
•  Configure preferences and set up advanced features
•  Purchase additional services and add-ons
And much more! The first time you log in, our Setup 

Wizard will help you configure our most popular features. 

Place your first phone call
Pick up the phone you connected to the Ooma Telo  

and dial just like you always do. Call a friend  

or family member and experience firsthand the quality 

of Ooma PureVoice™ technology. While you are at it, 

you might want to tell them about Ooma!

Set up your voicemail
Initializing your voicemail account takes only a few 

minutes. To get started, pick up the phone connected 

to the Ooma Telo and press the   key on the Telo. 
The system will walk you through configuring your 

account and recording a personal greeting. 

Step 2

Connect To Your Router

a

Go to Step 3

Router

Ooma Telo® Package Contents

Getting Started

Installing Ooma is easy! In fact, most users are up and 

calling in less than 15 minutes. This guide will walk you 

through setting up your Ooma Telo and introduce the 

basics of using your Ooma service.  

Go to Step 1

a

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Ooma Telo

AC Adapter

Ethernet Cable

Begin by activating your Ooma Telo device online. 

Locate the seven-digit activation code printed 

on the bottom of the Telo.

Next, navigate a web browser to: 

http://www.ooma.com/activate

Activate Online

Step 1

Go to Step 2

Connect the Ooma Telo to your Router 
Using the included Ethernet cable  , connect the 
INTERNET port of the Telo to an open Ethernet port 

on your router.

Power On

The activation wizard will guide you through:
•  Selecting a phone number
•  Registering your 911 address 
•  Adding billing information 
•  Creating your My Ooma account

 

You’ll receive an email confirmation once  

your device is activated.

Alternative Setup Options
While we recommend that you begin with this 

setup, the Ooma Telo is flexible enough to fit into 

any home network. Please see the back side of 

this guide for other network installation options.

Plug your phone into the Ooma Telo
Using your existing phone cable, plug your corded phone or cordless  

phone base station into the PHONE port.

Go to Step 4

Corded or
Cordless Phone

Step 3

Connect Your Phone

Congratulations, You’re Done! 

Transfer your phone number
In most areas, you can port your existing phone number to Ooma for a one-time fee. You must 

maintain phone service with your current provider until the porting process is completed, which 

usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit: 
my.ooma.com/port

Explore Ooma Premier™
Ooma Premier is a bundle of enhanced calling features that will get your home phone service 

firing on all cylinders! Each Ooma Telo includes a free trial of Ooma Premier, giving you the 

chance to test drive more than 25 premium calling features.
See the Ooma Premier section for an overview of our most popular features. To learn more 

about all the features and benefits included in a subscription to Ooma Premier, go to: 
my.ooma.com/premier

What’s Next?

More information 

on the other side

Have a Question or Need Assistance?
Here is where you can look for help:

Knowledge base: www.ooma.com/support

User manuals: www.ooma.com/userguide

Community forum: www.ooma.com/forums

Live Customer Care: 1-888-711-6662 (US)

                                  1-866-929-6662 (Canada)

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If your device requires a software upgrade, 

the Ooma logo will blink purple while it is 

downloading the newest version. 

!

This may take 5-10 minutes depending on the speed of 

your Internet connection. Do not unplug the Telo while 

it is upgrading. It will automatically reboot after the 

upgrade is complete.

Quick Start Guide

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