Maytag MDB4949SDM Warranty Information

Maytag Dishwasher Warranty Information - MDB4949SDM.
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MAYTAG

® DISHWASHER 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer 
eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some questions 
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver 
section of the Use and Care Guide, scan the QR code on the right to access additional resources, 
or visit https://www.maytag.com/product_help.

2.

All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and 
Canada, direct all requests for warranty service to: 

Maytag Customer eXperience Center

In the U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Maytag dealer to determine whether another warranty applies.

https://www.maytag.com/

product_help

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR)

For one year from the date of purchase, when this major appliance is 
installed, operated and maintained according to instructions attached 
to or furnished with the product, Maytag brand of Whirlpool 
Corporation or Whirlpool Canada, LP (hereafter “Maytag”) will pay for 
factory specified replacement parts and repair labor to correct defects 
in materials or workmanship that existed when this major appliance 
was purchased, or at its sole discretion replace the product. In the 
event of product replacement, your appliance will be warranted for the 
remaining term of the original unit's warranty period.

SECOND THROUGH TENTH YEAR LIMITED WARRANTY 

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the second through tenth years from the date of original purchase, 
when this major appliance is installed, operated and maintained 
according to instructions attached to or furnished with the product, 
Maytag will pay for factory specified parts for the following 
components to correct non-cosmetic defects in materials or 
workmanship in these parts that prevent function of this major 
appliance and that existed when this major appliance was purchased. 
This is a limited 10-year warranty on the below named parts only and 
does not include repair labor.
■ Upper and Lower Racks (excludes cup shelves and silverware 

basket)

■ Chopper Blade
■ Stainless Steel Tub and Inner Door Liner

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED 
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 
Service must be provided by a Maytag designated service company. 
This limited warranty is valid only in the United States or Canada and 
applies only when the major appliance is used in the country in which it 
was purchased. This limited warranty is effective from the date of 
original consumer purchase. Proof of original purchase date is required 
to obtain service under this limited warranty.

1.

Commercial, non-residential or multiple-family use, or use inconsistent 
with published user, operator or installation instructions. 

2.

In-home Instruction on how to use your product

3.

Service to correct improper product maintenance or installation, 
installation not in accordance with electrical or plumbing codes or 
correction of household electrical or plumbing (i.e. house wiring, fuses 
or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).

5.

Damage from accident, misuse, abuse, fire, floods, acts of God or use 
with products not approved by Maytag.

6.

Repairs to parts or systems to correct product damage or defects 
caused by unauthorized service, alteration or modification of the 
appliance.

7.

Cosmetic damage including scratches, dents, chips, and other damage 
to appliance finishes unless such damage results from defects in 
materials and workmanship and is reported to Maytag within 30 days. 

8.

Discoloration, rust or oxidation of surfaces resulting from caustic or 
corrosive environments including but not limited to high salt 
concentrations, high moisture or humidity or exposure to chemicals.

9.

Pick-up or delivery. This product is intended for in-home repair.

10. Travel or transportation expenses for service in remote locations where 

an authorized Maytag servicer is not available.

11. Removal or reinstallation of inaccessible appliances or built-in fixtures 

(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, 
drywall, etc.) that interfere with servicing, removal or replacement of the 
product.

12. Service or parts for appliances with original model/serial numbers 

removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances 
shall be borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you 
specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, 
you should ask Maytag or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation 
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and 
you also may have other rights that vary from state to state or province to province.

W10599489B

®/™ ©2014. Used under license in Canada. All rights reserved.

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