HP LC3260N 32 inch LCD HDTV Warranty and Support Guide | Page 6

HP Televisions Warranty and Support Guide - LC3260N 32 inch LCD HDTV.
Download
Page  of 8
4.3, 1690 votes
background image

shipping material. Failure to return the defective product 
may result in HP billing you for the replacement. With a 
customer self repair, HP will pay all shipping and part return 
costs and determine the courier/carrier to be used. If 
customer self repair applies to you, refer to your specific 
HP Hardware Product announcement. You can also obtain 
information on this warranty service on the HP Web site at: 
http://www.hp.com/support 

Contacting HP 
If your product fails during the Limited Warranty Period and 
the suggestions in the product documentation do not solve 
the problem, you can get support through any of the 
following: 
•  HP Customer Care on the Web offers instant access to 

support information and e-mail support with on-line 
support technicians. Visit our Web site at: 
http://www.hp.com/support 

•  HP Total Care is available toll-free by phone. Be sure to 

have the following product information available when 
you call HP: 
•  Serial Number 

•  Product Number 

•  Model Name and Number 

•  Details for your questions 

•  Contact HP Total Care at: 1-800-474-6836  

[1-800-HP Invent

•  Contact an HP Authorized Support Provider. Use our 

service locator to find an HP Authorized Support Provider 
near you. Go to: http://www.hp.com/support 

 

Plasma HDTV Warning: 
Preventing Image Retention 
(Burn-In) 
Your plasma TV illuminates phosphor to display images, 
much like a conventional tube-type television. Keeping 
stationary images displayed on the TV will eventually result 
in uneven aging of the phosphor, causing grayed-out 
images to permanently appear on the screen. 

Permanent image retention can be avoided by taking some 
basic precautions. Following the recommendations listed 
below will help ensure your plasma TV will have longer life 
and offer better performance: 

NOTE: Image retention and uneven screen aging are not 
covered by your limited warranty. 

•  Whenever possible, avoid frequently displaying 

stationary images, such as Web sites, computer graphics, 
or video games for extended periods of time. 

•  Display video and images in the widescreen 16:9 ratio 

format. Use the Aspect button on the remote control to 
change from 4:3 screen size (standard television) to fill 
the screen in 16:9 ratio. This will prevent potential image 
retention of sidebars. 

•  Avoid viewing the onscreen display (OSD) menus from 

DVD players, VCRs, and other components for extended 
periods of time. 

•  When watching a movie from a DVD player or VCR, 

avoid leaving the same image paused continuously over 
a long period of time. 

•  Turn down the contrast and brightness of the screen. High 

brightness and contrast can accelerate image retention or 
stationary images. 

 

0.493337s