HP J7949E User's Manual | Page 165

HP Printers User's Manual - J7949E.
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165

8

Troubleshooting the HP Jetdirect 
Print Server

Introduction

This chapter describes how to diagnose and correct problems 
associated with the HP Jetdirect print server.

A flowchart guides you to the correct procedures for troubleshooting 
the following:

● Printer problems
● HP Jetdirect print server problems
● Network-related problems

To troubleshoot your HP Jetdirect print server, you may need the 
following items:

● A Jetdirect configuration page (see Chapter 9)
● A Printer Configuration or Diagnostic Page
● Documentation that came with your printer/MFP
● The diagnostics tools and utilities provided with your network 

software (for example, Novell NetWare utilities, TCP/IP utilities, 
or network printer management applications such as HP Web 
Jetadmin)

Note

For frequently asked questions on using the HP 
Jetdirect print server, visit: 

http://www.hp.com/support/net_printing

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