HP 110-000t CTO Desktop PC (ENERGY STAR) Troubleshooting and Maintenance Guide | Page 3

HP Desktop PCs Troubleshooting and Maintenance Guide - 110-000t CTO Desktop PC (ENERGY STAR).
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Table of contents

1  Protecting your computer .................................................................................................................................. 1

Computer security features .................................................................................................................. 1

2  Troubleshooting ................................................................................................................................................ 2

Computer does not start ....................................................................................................................... 2
Power ................................................................................................................................................... 3
Display (monitor) .................................................................................................................................. 3
Keyboard and mouse (with cable) ........................................................................................................ 3
Keyboard and mouse (wireless) ........................................................................................................... 4
Speakers and sound ............................................................................................................................ 5
Internet access ..................................................................................................................................... 5
Software troubleshooting ...................................................................................................................... 6

3  System recovery ............................................................................................................................................... 8

Choosing a system recovery method ................................................................................................... 8
System recovery options ...................................................................................................................... 8
Recovery media ................................................................................................................................. 10

4  Maintenance ................................................................................................................................................... 12

Schedules and tasks .......................................................................................................................... 12
Keeping the computer free of dust, dirt, and heat .............................................................................. 12
Cleaning the computer and monitor ................................................................................................... 12
Cleaning the computer vents .............................................................................................................. 13
Cleaning the keyboard and mouse ..................................................................................................... 13
Cleaning the touch screen (select models only) ................................................................................. 13

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