Hotpoint Washer Accessories VLXR1020 User's Manual | Page 10

Hotpoint Washer Accessories User's Manual - Washer Accessories VLXR1020.
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WATER 

Possible Causes

What To Do

Too many suds

Type of detergent

• Switch to a lower sudsing detergent brand and follow 

instructions on package.

Very soft water

• Try less detergent.

Too much detergent

• Measure your detergent carefully. Use less soap if you 

have soft water, a smaller load, or a lightly soiled load.

Water leaks

Fill hoses or drain hose is

• Make sure hose connections are tight at faucets and 

improperly connected

rubber washers are installed. Make sure end of drain
hose is correctly inserted in and secured to drain facility.

Household drain may

• Check household plumbing. You may need to call a 

be clogged

plumber.

Constant water pressure

• Tighten hoses at the faucets and turn the water off after 

to the fill hoses at the

each use.

water source

• Check condition of the fill hoses; they should be

replaced every 5 years.

Using too much detergent 

• Use less detergent. Use less soap if you have soft water, a 

in washer

smaller load, or a lightly soiled load.

Water temperature

Control is not set properly

• Check water temperature control (on some models) or 

is incorrect

Cycle knob and adjust.

Water supply is turned off

• Turn both hot and cold faucets fully on and make sure 

or improperly connected

hoses are connected to correct faucets.

Water valve screens are

• Turn off the water source and remove the water  

stopped up

connection hoses from the upper back of the washer. 
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water back on.

House water heater is

• Make sure house water heater is delivering water 

not set properly 

at 120°F–140°F (48°C–60°C).

Water won’t drain

Drain hose is kinked or 

• Straighten drain hose and make sure washer is not sitting 

improperly connected

on it.

• Top of drain outlet should be less than 8 ft. (2.5 m)

above floor.

Before you call for service…

Operating Instructions

Safety Instructions

Consumer Support

Troubleshooting T

ips

10

Troubleshooting Tips 
Save time and money! Review the charts on the
following pages, or visit Hotpoint.com. You may
not need to call for service.

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