Hotpoint 20 User's Manual | Page 14

Hotpoint Refrigerators User's Manual - 20.
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Consumer Support

Tr

oubleshooting T

ips

Installation Instructions

Safety Instructions

Operating Instructions

Normal operating sounds.

The new high efficiency compressor runs faster and will have a higher pitch hum
or pulsating sound while operating.

The fan circulating air inside the freezer which keeps the temperatures
throughout.

Water dropping on the defrost heater causing a sizzling, hissing or popping 
sound during the defrost cycle.

The flow of refrigerant through the freezer cooling coils sounds like boiling 
water or a gurgling noise.

Cracking or popping of cooling coils caused by expansion and contraction 
during defrost and refrigeration following defrost.

Water dripping as it melts from the evaporator and flows to the drain pan 
during the defrost cycle.

Icemaker (on some models)

The icemaker water valve will buzz when the icemaker fills with water. If the 
power switch is in the I (on) position it will buzz even if it has not yet been hooked
up to water. Keeping the power switch in the I (on) position before it is hooked 
up to water can damage the icemaker. To prevent this, set the power switch to the
O (off) position. This will stop the buzzing.

The sound of cubes dropping into the bin and water running in pipes as 
icemaker refills.

Troubleshooting Tips 
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

• Wait about 30 minutes for defrost cycle to end.

operate

Freezer control 

• Move the freezer control to a lower temperature setting.

in 0 (off) position.

Refrigerator is unplugged.

• Push the plug completely into the outlet.

The fuse is blown/circuit 

•Replace fuse or reset the breaker.

breaker is tripped.

Refrigerator or freezer

Temperature control not set 

• See About the controls.

compartment too warm

cold enough.

Warm weather or frequent 

• Set the temperature control one step colder. 

door openings.

See About the controls.

Door left open.

• Check to see if package is holding door open.

These sounds are normal and are due mostly to highly efficient operation.

14

Before you call for service…

Newer refrigerators sound different from older refrigerators. Modern refrigerators have
more features and use newer technology.

Do you hear what I hear? These sounds are normal.

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