Hotpoint 15 User's Manual | Page 24

Hotpoint Refrigerators User's Manual - 15.
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Before you call for service…

Troubleshooting Tips 
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

• Wait about 30 minutes for defrost cycle to end.

operate

Temperature control dial 

• Move the temperature control dial to a temperature

in position.

setting.

Refrigerator is unplugged.

• Push the plug completely into the outlet.

The fuse is blown/circuit 

• Replace fuse or reset the breaker. 

breaker is tripped.

Vibration or rattling

Roller screws or leveling legs

• See Rollers and Leveling Legs.

(slight vibration

need adjusting.

is normal)

Motor operates for

Normal when refrigerator 

• Wait 24 hours for the refrigerator to completely 

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

• This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

• Check to see if package is holding door open.

freezer require more 

Hot weather or frequent

• This is normal.

operating time. They 

door openings.

start and stop often 

Temperature control dial

• See About the temperature control dial.

to maintain even 

set at the coldest setting.

temperatures.)

Grille and condenser

• See Care and cleaning.

need cleaning.

Fresh food or freezer

Temperature control dial  

• See About the temperature control dial.

compartment too warm

not set cold enough.

Warm weather or frequent 

• Set the temperature control dial one step colder. 

door openings.

See About the temperature control dial.

Door left open.

• Check to see if package is holding door open.

Package blocking air duct in

• Check to see if package is blocking air duct in freezer 

freezer compartment.

compartment.

Frost or ice crystals 

Door left open.

• Check to see if package is holding door open.

on frozen food 

Too frequent or too long 

(frost within package 

door openings.

is normal)

24

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

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