Honda FL5540KO User's Manual | Page 46

Honda Lawn Mowers User's Manual - FL5540KO.
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WARRANTY SERVICE 

WARRANTY SERVICE 

OWNER SATISFACTION 

Your satisfaction and good will are important to your dealer and to us. All Honda warranty details are 
explained in the Distributor's Limited Warranty. Normally any problems concerning the product will be 

handled by your dealer's service department. 

If you have a warranty problem that has not been handled 

to your satifaction, we suggest you take the following action: 

Discuss your problem with a member of the dealership management. Often complaints can be 

quickly resolved at that level. 

If the problem has already been reviewed with the Service 

Manager, contact the owner of the dealership or the General Manager. 

If your problem still has not been resolved to your satisfaction, contact the Power Equipment 

Customer Relations Department of American Honda Motor Co., Inc. 

American Honda Motor Co., Inc. 

Power Equipment Customer Relations Department 
P.O. Box 10021 
Duluth, Georgia 30136-9421 

Telephone: (770) 497-6400 

We will need the following information to assist you: 

Your name, address, and telephone number 

Product model and serial number 
Date of purchase 
Dealer name and address 
Nature of problem 

After reviewing all the facts involved, you will be advised of what action can be taken. Please bear in 

mind that your problem will likely be resolved at the dealership, using the dealer's facilities, equipment, 
and personnel, 

so it is very important that your initial contact be with the dealer. 

Your purchase of a Honda product is greatly appreciated by both your dealer and American Honda 

Motor Co.,lnc. We want to assist you in every way possible to assure your satisfaction with your purchase. 

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