Epson PowerLite Home Cinema 8350 1080p 3LCD Projector Service Manual

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EXTRA CARESM HOME SERVICE
Epson offers its projector customers Extra Care Home Service, which runs concurrently with 
the basic warranty, based on the terms and conditions described in your Limited Warranty.

IT’S LIKE HAVING A TECHNICAL EXPERT WITH 
YOU AT HOME.

IT COULD HAPPEN.

You could have a problem with your projector at a critical moment, and we know how important 
it is to be able to watch the big game or a special movie. Extra Care Home Service provides you 
with the support you need.

WE AIM TO PLEASE.

We’re committed to customer satisfaction. Our Extra Care Home Service offers a level of 
support that’s easy, fast, and free. 

SECURITY WHEN YOU NEED IT.

Our program has been specifically designed to cover our projectors in the unlikely event of a 
failure. Because of this feature, you don’t have to wait for your unit to be repaired. Instead, we’ll 
ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico (U.S. 
possessions excluded). When the replacement unit arrives, simply return the original unit to us 
within five days, using the pre-paid airway bill and packaging we provide—and you’re ready 
to go!

Note: In most cases, the replacement unit is an Epson-refurbished unit. If it is important to 
receive your original unit back, please use the basic carry-in service instead of Home Service.

IT’S EASY.

Wherever you are, we’re just a phone call away. To use the EPSON

® PrivateLine® support 

service, call (800) 637-7661. This service is available for the duration of your warranty period. 
You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or
(905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday 
and 7 AM to 4 PM, Pacific Time, Saturday.* You’ll speak to one of our technical support 
representatives to see if you need a replacement unit to get up and running again.

IT’S FAST.

Epson will ship the replacement unit promptly, typically via 2 business day delivery for most 
locations. Shipments to more remote locations may be shipped for later delivery.

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