Emerson EM-237C User's Manual

Emerson Headsets User's Manual - EM-237C.
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Redialing the last number called (Dependent 

on your phone supporting this feature)
Press the [VOLUME DOWN] button for 3 seconds, and 
release. The last number called will be redialed.

Voice dial (Dependent on your phone support-

ing this feature)
During the Standby Mode, press and HOLD the [POWER] 
button until you hear the confirmation tone, and then say a 
name from your phone’s contact list.

Transferring calls
To transfer calls between your Bluetooth Headset and 
phone during a conversation, press and HOLD the 
[VOLUME UP] or [POWER] button (depending on the type 
of mobile phone you have) until you hear the confirmation 
tone.  To transfer the call back to the Bluetooth Headset  
press and HOLD the [VOLUME UP] or [POWER] button 
once again until you hear the confirmation tone.

Microphone mute
Press and HOLD the [VOLUME DOWN] and [VOLUME UP] 
buttons simultaneously until you hear the confirmation 
tone.  The microphone of your Bluetooth Headset  will be 
mute.   While it i s in Mute Mode, your Bluetooth Headset 
will beep every 5 seconds.  To cancel mute mode, press and  
HOLD the [VOLUME DOWN] and [VOLUME UP] buttons 
again until you hear the confirmation tone.

Rejecting an incoming call
To reject an incoming call, press and HOLD the [POWER] 
button until you hear the confirmation tone.

FCC Part 15
This equipment has been tested and found to comply with the 
requirements for a Class B digital device under Part 15 of the 
Federal Communications Commission (FCC) rules. These 
requirements are intended to provide reasonable protection 
against harmful interference in a residential installation. This 
equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, 
may cause harmful interference to radio communications. However, 
there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to 
radio or television reception, which can be determined by turning 
the equipment off and on, the user is encouraged to try to correct 
the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different 
   from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Do not attempt to repair or modify this equipment.
Warning:
 Changes or modifications to this equipment not  
expressly approved by the party responsible for compliance 
could void the user’s authority to operate the equipment.

Driving while talking on your mobile phone is dangerous, and 
illegal in many states.
Although this device enables drivers to conduct handsfree 
conversations, it is still dangerous to drive and use a mobile phone 
at the same time.  
We recommend pulling over before making or answering calls, 
especially during adverse driving conditions.  Please use your 
mobile phone, and our product responsibly while driving!

• Power off this product when not in use.
• DO NOT expose this product to water or other liquids.
• DO NOT use abrasive cleaning solvents to clean the Bluetooth Headset.
• If you will not use the Bluetooth Headset for long periods, be sure to 
   store it in a dry place, free from extreme temperature, humidity and dust.

Adjusting the volume
Press the [VOLUME UP] or [VOLUME DOWN] button to adjust 
the volume to the desired level.

NOTE: You may also adjust the volume from your mobile phone’s 
volume control.

1. Make sure the Bluetooth Headset is turned off.
2. Keep your Bluetooth Headset and mobile phone within 3 
    feet of each other during the pairing process.
3. Press and HOLD the [POWER] button until the RED and BLUE 
    lights flash alternately.

Powering ON/OFF
• 
To turn ON, press and hold the [POWER] button until the 
blue indicator light turns on.

• To turn OFF, press and hold the [POWER] button until the 
  RED LED indicator light flashes 3 times, and then shuts off.

Answering/Ending a call
• 
To answer a call, press and release the [POWER] button.
• To end a call, press and release the [POWER] button.

To make a call
Dial the number and press the send button on your mobile 
phone, the call is automatically transferred to the headset.

NOTE: Make sure you charge your headset for 4 hours before 
              using it for the first time. 

NOTE: To enter the Pairing Mode, you must press and HOLD the 
                 power button  for approximately 10 seconds.

Operation is subject to the following two conditions: (1) This 
device may not cause interference and (2) This device must 
accept any interference, including interference that may 
cause undesired operation of the device.

The term “IC:” before the certification/registration number 
only signifies that registration was performed based on a 
Declaration of Conformity indicating that Industry Canada 
technical specifications were met. It does not imply that 
Industry Canada approved the equipment.

• Check local laws regarding use of a mobile handset and wireless
   headset while driving. If you use the Bluetooth Headset while 
  driving, ensure your attention and focus remains on your driving.
• Observe all signs in the designated areas where some electronic 
  devices or RF radio products are required to be switched off. 
   These could include airplanes, hospitals, blasting areas, and 
  potentially explosive atmospheres.

1. Connect the smaller end of the USB cable to the charging 
    port of the headset.
2. Connect the other end of the USB cable to either the:
 

� • AC Charger, and plug into a wall (A/C) outlet.

 

� • Computer’s USB port.

 

  • Car Charger

3. The RED LED indicator light turns on.
4. The RED LED indicator light shuts off when the headset is 
    fully charged (approximately 4 hours).

NOTE: When the battery is running low, the RED indicator light starts 
                  to flash.

Model: EM-237C

Wireless Headset

® 

Owner’s

Manual

within 3 feet

[POWER]
(Press & HOLD)

Indicator light

4. Set your mobile phone to search for Bluetooth devices.

5. When the phone finds the headset, confirm by selecting
     EM237C  from the list.

6. Enter passcode “0000” when prompted by the phone.

7. Your mobile phone will confirm that the pairing was completed, 
    and prompt you to accept the connection.  Please respond 
    YES to connect the headset to your mobile phone. If the pairing 
    was successful, the headset’s indicator light flashes a steady blue. 

8. When attempting to reconnect the headset to your mobile 
    phone, you may see the message below, and your mobile 
    phone will prompt you to accept the connection request to 
    the EM237C headset, and an option not to ask this again. 
    Please accept the connection, and if you select “Don’t ask this 
    again”,  your phone will automatically accept future connection 
    requests from your Bluetooth Headset.

NOTE: The screenshots above are typical of many Bluetooth enabled 
             phones in the market today, and are used to assist in the 
             explanation of the pairing process. Your mobile phone’s 
              interface and interaction with the Bluetooth Headset may 
              slightly differ from the illustrations above.

Searching for devices

Paired Devices:

1 found

Stop

 *Empty *

Bluetooth: Enabled

Select Device:

Paired Devices:

EM237C

Cancel

EM237C

Bluetooth: Enabled

Enter numeric passkey

for EM237C:

Paired Devices:

0000

OK

EM237C

Bluetooth: Enabled

Confirm connection to

EM237C?

Paired Devices:

YES

NO

EM237C

Bluetooth: Enabled

/

Accept connection request

from EM237C?

Paired Devices:

YES

NO

EM237C

Bluetooth: Enabled

/

Don’t ask this again

Bluetooth Headset

Model: EM-237

Wireless Headset

® 

Owner’s Manual

Charging port

AC Charger

USB Charging

Cable

[VOLUME UP]

[VOLUME DOWN]

Microphone

Charging port

Indicator light

[POWER]

ON/OFF

Answer/end a call

PC

Car Charger

USB Cable

AC Charger

Headset

USB port

Owner’s Manual

Charging the Bluetooth Headset

Using your Bluetooth Headset

Industry Canada

Limited Warranty

In the unlikely event that this product is defective, or does 
not perform properly, you may within ninety (90) days from 
your original date of purchase return it to the authorized 
service center for repair or exchange.

TO OBTAIN WARRANTY SERVICE:

• Provide proof of the date of purchase within the package 

(Dated bill of sale).

• Prepay all shipping costs to the authorized service center, 

and remember to insure your return.

• Include a return shipping address (no P.O. Boxes), 

a telephone contact number, and the defective unit within 
the package. 

• Describe the defect or reason you are returning the product.

Your product will be repaired or replaced, at our option, for the same 
or similar model of equal value if examination by the service center 
determines this product is defective.  Products received damaged 
as a result of shipping will require you to file a claim with the carrier.

Warranty service not provided

This warranty does not cover damage resulting from accident, 

misuse, abuse, improper installation or operation, lack of reasonable 

care, and unauthorized modification. This warranty is voided in 

the event any unauthorized person opens, alters or repairs this 

product. All products being returned to the authorized service 

center for repair must be suitably packaged.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY

APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,  

EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE 

HEREBY DISCLAIMED. NO VERBAL OR WRITTEN  INFORMATION 

GIVEN BY SOUTHERN TELECOM INC. IT’S AGENTS, OR EMPLOYEES 

SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE 

SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY

IS THE EXCLUSIVE REMEDY OF THE CONSUMER. SOUTHERN 

TELECOM INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR 

CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS 

PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS 

OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER 

OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED 

BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE 

EXTENT PROHIBITED BYAPPLICABLE LAW, ANY IMPLIED WARRANTY 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE 

ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY 

PERIOD SET FORTH ABOVE.

Some states do not allow the exclusion nor limitation of incidental 

or consequential damages, or limitations on how long an implied 

warranty lasts so the above limitations or exclusions may not apply 

to you. This warranty gives you specific legal rights, and you also may 

have other rights that vary from state to state.

www.emersonphones.com
Manufactured by Southern Telecom Inc. Brooklyn, NY 11232
© 2009 Southern Telecom Inc. All rights reserved. 
Emerson and the G-Clef logo are registered trademarks of 
Emerson Radio Corp. Parsippany, New Jersey USA. 
The Bluetooth® word mark and logos are owned by the Bluetooth 
SIG, Inc. 

Should you have any questions or problems concerning this 

product, please contact our customer service department at:

1-877-768-8483 (Toll Free)

Monday - Thursday: 9AM - 5PM (EST)

Friday: 9AM - 3PM (EST)

or

via e-mail at

cs@southerntelecom.com

Southern Telecom Inc.

ATTN: Returns Department

    14-C 53rd Street

            Brooklyn, NY 11232

The shipping address of the authorized service center is:

Warranty information

Safety information

Product maintenance

FCC and telephone company information

In the box

Drive Safe

Location of controls

Pairing the headset with a Bluetooth enabled phone

Car Charger

CAUTION: Although this device enables drivers to 
conduct handsfree conversations, it is still dangerous
to drive and use a mobile phone at the same time.
Always keep your full attention on your driving.

          I hear distortion, and the sound quality is poor

• For the best audio quality, always wear your Bluetooth Headset 

      on the same side of the body as your mobile phone.

• Check that the battery is charged enough.

          The sound is very low

• Try adjusting the volume by using the [VOLUME UP] or

     [VOLUME DOWN] button on your headset; make sure the
    volume on your mobile phone is turned up as well.

 For the best audio quality, always wear your Bluetooth 
 Headset
 on the same side of the body as your mobile phone.

Wearing your Bluetooth Headset

          I cannot get the Bluetooth Headset into  Pairing Mode

• Make sure the Bluetooth Headset is turned off before 
    beginning the pairing process.

• Press and hold the [POWER] button until the RED and BLUE
     lights flash alternately, this will signal that the headset is in 
     Pairing Mode, and ready to connect to your mobile phone.

          My mobile phone is not able to pair with the Bluetooth Headset

• Make sure that you fully charged the headset before pairing.

• Keep your Bluetooth Headset and mobile phone within 3 
    feet of each other during the pairing process.
• Check that your phone’s Bluetooth feature is turned ON.

• Try repeating the pairing process, see “Pairing the headset 
   with a Bluetooth enabled phone.”

          After successfully pairing my mobile phone and Bluetooth 
          Headset, when I shut my phone and turn it on again, my 
          headset did not automatically connect

• Try turning the headset OFF, and then turning it ON again.

• Many mobile phones have an auto reconnect option when first 
     attempting to reconnect to a newly paired Bluetooth device. 
    Make sure you accept this option, so that your Bluetooth Headset 
    automatically reconnects to your mobile phone; check the user 
    guide of your mobile phone for more information regarding 
    this option.

• Try unpairing the headset from your phone, and repeat the pairing 
    procedure

Troubleshooting tips

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