Electrolux Z5500 Series User's Manual | Page 4
4
SERVICE
Should you require service on your Electrolux cleaner, please telephone Electrolux Customer Services on 08706 055055. Before
requesting service, please check whether your problem is covered under Service Checklist (see below).
New filter pads, brush rollers and drive belts can be obtained from Electrolux Retailers. If difficulty is
experienced in obtaining spares, please contact the Electrolux Customer Helpline on 08706 055055.
SERVICE CHECKLIST
•
If your cleaner wil not operate, check the plug connection, plug fuse and mains fuse.
•
Never allow the dust cup to become so ful that it impedes the air-flow, thus reducing the cleaning efficiency of the machine.
The character of household dust and its effect on the air-flow through the machine may vary considerably. Fluffy dust al ows
air to pass through readily whereas fine powdery dust or proprietary cleaning powders, pack tightly in the dust cup, offering
greater resistance to air-flow and wil reduce cleaning efficiency if the cup becomes overloaded.
•
Always store your cleaner and spare dust filters in a dry place.
•
Renew the filter pads three or four times a year. This is essential to ensure continued high filtration of dust particles.
•
Sucking up such items as stockings, clippings of cloth, sizeable pieces of paper, wrappings from cigarette packets or sweets
etc., may block the hose.
Electrolux regrets that the clearing of blocked hoses cannot be regarded as service that can be
given free of charge, under the guarantee. Should a blockage occur, first disconnect the cleaner from the electricity supply,
refer to section headed “Blockages”. If these operations are not successful, contact Electrolux on 08706 055055.
•
Never pick up hot cinders or lighted cigarette ends.
•
Make certain that your cleaner does not come into contact with water or any other liquid. It is not designed as a wet
pick up cleaner, and must never be used on damp carpets or wet floors.
Important - in the event of the mains supply cable of this vacuum cleaner requiring replacement, we recommend that this be
carried out by Electrolux Service Staff.
Spares
New filters, brush rollers and drive belts can be obtained from Authorised Electrolux Dealers and electrical retailers. If difficulty is
experienced in obtaining spares please call us on 08706 055055 or visit our website at www.shop.electrolux.co.uk
GUARANTEE
This guarantee is in addition to your statutory and other legal rights.
This product is for household use only.
Electrolux products are careful y designed, manufactured, tested and inspected and, in consequence, we undertake to replace or repair
any part found to be defective in materials or workmanship, within one year of delivery to the original purchaser, free of charge. You may
be required to take the product to your nearest service provider if the product requires attention during the first year.
There are certain conditions which may invalidate this guarantee:
a. It is dependent upon the appliance being correctly instal ed and used in accordance with the Company’s instructions under normal
domestic conditions within the United Kingdom or the Republic of Ireland.
b. Service at al times must be carried out by an Electrolux Service Representative or authorised agent.
c. The guarantee may be invalidated by unauthorised repair or modification of the appliance.
d. You may be charged by Electrolux if you cal for an engineer to resolve a problem that we believe is covered in the instruction booklet.
(example: blocked/dirty filters)
Electrolux does not accept liability for al defects arising from neglect, misuse or accident. This guarantee excludes such normal wearing
parts as drive belts, brushes and filters as the life of these depends upon the amount and nature of use.
Proof of purchase wil be required before service under guarantee is provided. Please cal 08706 055 055 for assistance.
IMPORTANT:
For future reference we suggest you record the fol owing details here, and keep the receipt with the handbook as proof of purchase.
Purchased from ____________________________________________________
Date purchased __________________Model no __________________________
101 Oakley Road, LUTON, BEDFORDSHIRE, LU4 9QQ
Features of the Electrolux vacuum cleaner and accessories supplied with it are protected in Great Britain and abroad by Patents or Registered
Designs.
This appliance conforms with the requirements of the amended E.E.C. directive No. 89/336/EEC relating to electromagnetic compatibility
(EMC) CE.
Electrolux, may introduce modifications to their product from time to time, and consequently the details given in this booklet are subject to
alteration without notice.
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