Dell SupportAssist Plugin For OpenManage Essentials Version 1.1.1 Owner's Manual

Dell Software Owner's Manual - SupportAssist Plugin For OpenManage Essentials Version 1.1.1.
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Release Notes  
 
Dell SupportAssist Plugin For Dell OpenManage 
Essentials 

Dell SupportAssist collects information about your computer 
hardware and software, and automatically creates support cases 

when issues arise. This helps Dell to provide you an enhanced, 
personalized, and efficient support experience. Dell uses this data 
to help solve common problems and design and market the 

products and services features you use most. 
 
Version 1.1.1    Rev.A00 

Release Date: April 2013  
Previous Version 1.1 
 

Importance 
RECOMMENDED: Dell recommends applying this update during your 
next scheduled update cycle. The update contains feature 

enhancements or changes that will help keep your system 
software current and compatible with other system modules 
(firmware, BIOS, drivers and software).  

 
What is Supported 

Dell SupportAssist integrates with Dell OpenManage Essentials to provide support capabilities for the 

following Dell enterprise server and storage solutions, using existing environment data: 
 

Dell PowerEdge servers running: 
•  Microsoft Windows 2008 Standard, Enterprise, or R2 

•  Red Hat Enterprise Linux 5.5 

•  SUSE Enterprise Linux 10 or 11 

•  VMware ESX or ESXi 4.x, or 5.0 

 
Dell PowerVault NX storage servers 

 
Dell PowerVault MD storage arrays 

 
Dell EqualLogic SAN devices (except PS5000) 

 
Dell PowerConnect Ethernet switches 

 
Dell Force10 S4810 Ethernet switch 

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