Carrier 50ZPB Warranty

Carrier Air Conditioners Warranty - 50ZPB.
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49004DP131 08/2011 

 

CARRIER CORPORATION

Limited Warranty for Small Packaged Products 
 
FOR WARRANTY SERVICE OR REPAIR: 
 
Contact the installer or a Carrier dealer. You may be able to find the installer’s name on the equipment or in your Owner’s Packet.  You can also find a 
Carrier dealer online at www.carrier.com 
  
For help, contact: Carrier Corporation, Consumer RelationsP.O. Box 4808, Syracuse, New York 13221 Phone 1-800-227-7437 

 

PRODUCT REGISTRATION: You can register your product online at www.carrier.com. 
 

 

Model Number______________________________________________ 
 

Serial Number _____________________________________________ 

Date of Installation ___________________________________________ 
 

Installed by ________________________________________________ 

Name of Owner ______________________________________________ 

Address of Installation _______________________________________ 

Carrier Corporation (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and 
maintenance as follows.  All warranty periods begin on the date of original installation.  If a part fails due to defect during the applicable warranty period 
Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part.  Alternatively, 
and at its option, the Company will allow a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase 
price of a new Company product.  Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product 
failure.  This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if any) of this document. 
 
OWNER-OCCUPIED, RESIDENTIAL APPLICATIONS 
This warranty is to the original purchasing owner and is transferable only to the extent and as stated in the Warranty Conditions and below.  The 
warranty period in years, depending on the part and the claimant, is as shown in the chart below. 
 
 

 

Limited Warranty (Years) 

Product 

Item 

Original Owner 

Subsequent Owner 

Small Packaged Product 

Parts 

10* (or 5) 

Compressor 

10* (or 5) 

Aluminized Steel Heat Exchanger 

(if applicable) 

20** (or 15) 

15 

Stainless Steel Heat Exchanger  

(if applicable) 

Life** (or 20) 

20 

 

* If properly registered within 90 days, otherwise 5 years (except in California and Quebec and other jurisdictions that prohibit warranty benefits 
conditioned on registration, registration is not required to obtain longer warranty periods ).  See Warranty Conditions below. 
** If properly registered within 90 days, otherwise fifteen (15) years for Aluminized Heat Exchanger or twenty (20) years for Stainless Steel Heat 
Exchanger. (except in California and Quebec and other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not 
required to obtain longer warranty periods).  See Warranty Conditions below. 
 

OTHER RESIDENTIAL APPLICATIONS (Apartments, Rental Properties, etc.) 
The warranty period is five (5) years on all parts   The warranty is to the original owner only and is not  transferable. 
 
OTHER APPLICATIONS 
The warranty period is five (5) years on the heat exchanger, five (5) years on the compressor, and one (1) year on all other parts.  The warranty is to 
the original owner only and is not transferable. 
 
LEGAL REMEDIES:  The owner must notify the Company in writing, by certified or registered letter to Carrier Corporation, Warranty Claims, P.O. Box 
4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair, 
replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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