Bosch 24 Compact Washer Axxis WAP24201UC Owner's Manual | Page 4

Bosch Washers Owner's Manual - 24 Compact Washer Axxis WAP24201UC.
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Important information

Purchase information
Please take a moment to record the following basic 

information about your new Bosch washer.
This information will be helpful in the event you need to 

contact Customer Service or would like to order 

accessories or replacement parts.

The E-Nr. (model number) and the FD (serial) number 

are found on the rating plate label.
see illustration
The model number includes the slash and a two digit 

number (eg: "/27"). Please be sure to include the final 2 

digit number when filling in your model number. This 

helps make sure any parts you may need are correctly 

matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WFVC5330US/27)
FD :_______-_______ (ex: FD 9005| 90001)

Customer service
Your washer does not require any special care other than 

the maintenance and care mentioned in this manual. If 

you have a problem with your washer, please consult
~ Troubleshooting; Page 29
This may save you money. If a technician comes out to 

advise you of information that is in the Troubleshooting 

table you may be charged, even if your washer is still 

under warranty.
If service becomes necessary, contact your dealer or 

installer or an authorized service center. Do not attempt 

to repair the appliance yourself. Any work performed by 

unauthorized personnel may void the warranty.
If you are having a problem with your washing machine 

and are not pleased with the service you have received, 

please follow these steps:
1. Contact your installer or the Authorized Service 

Contractor in your area and explain to them why you 

are not satisfied. This will usually correct the problem.

2. If after working with your installer or service technician 

the problem still has not been resolved to your 

satisfaction, please let us know either by writing to us 

at: 

 

BSH Home Appliances  

1901 Mainstreet, Suite 600 

Irvine, CA 92614 

 

or calling us at:
1-800-944-2904

When writing or calling please have the following 

information available:

E-Nr. (model number, example: WTVC3300UC/27)

FD (serial) number

Date of Original Purchase (receipt required)

Date Problem Occurred

Explanation of Problem

If writing, please also include a daytime telephone 

number and a copy of the sales invoice.
When calling Customer Service, please be ready to 

provide the model number E-Nr. and FD (serial) number. 

This information will help provide the best support for 

your washer.
Additional information is available at our website. 

www.bosch-home.com/us

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