Avaya Partner 18 How to Use | Page 2

Avaya Telephone How to Use - Partner 18.
Download
Page  of 20
4.9, 1340 votes
background image

Copyright 2005, Avaya Inc.
All Rights Reserved

Notice

Every effort was made to ensure that the 
information in this document was complete and 
accurate at the time of printing. However, 
information is subject to change.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your 
telecommunications system by an unauthorized 
party (for example, a person who is not a 
corporate employee, agent, subcontractor, or is 
not working on your company's behalf). Be 
aware that there may be a risk of toll fraud 
associated with your system and that, if toll 
fraud occurs, it can result in substantial 
additional charges for your telecommunications 
services.

Avaya Fraud Intervention

If you suspect that you are being victimized by 
toll fraud and you need technical assistance or 
support, in the United States and Canada, call 
the Technical Service Center's Toll Fraud 
Intervention Hotline at
1-800-643-2353.

How to Get Help

For additional support telephone numbers, go to 
the Avaya Web site:

http:/www.avaya.com/support/

If you are:

• Within the United States, click Escalation 

Contacts, which includes escalation phone 
numbers within the USA.

• Outside the United States, click Escalation 

Lists then click Global Escalation List
which includes phone numbers for the 
regional Centers of Excellence.

Responsibility for Your Company’s 
Telecommunications Security

The final responsibility for securing both this 
system and its networked equipment rests with 
you - Avaya’s customer system administrator, 
your telecommunications peers, and your 
managers. Base the fulfillment of your 
responsibility on acquired knowledge and 
resources from a variety of sources including 
but not limited to:

• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your 

peers

• Telecommunications security experts

To prevent intrusions to your 
telecommunications equipment, you and your 
peers should carefully program and configure:

• Your Avaya-provided telecommunications 

systems and their interfaces

• Your Avaya-provided software 

applications, as well as their underlying 
hardware/software platforms and interfaces

• Any other equipment networked to your 

Avaya products.

To order copies of this and other documents:

Call:

Avaya Publications Center

Voice 1.800.457.1235 or
1.207.866.6701
FAX    1.800.457.1764 or
1.207.626.7269

Write:

Globalware Solutions
200 Ward Hill Avenue
Haverhill, MA 01835 USA

Attention: Avaya Account Management

E-mail:

totalware@gwsmail.com

For the most current versions of documentation, 
go to the Avaya Web site:
http://www.avaya.com/support/

 

0.524194s