Acer Iconia A1-810 Operating Instructions | Page 45

Acer Media Tablets & eBooks Readers Operating Instructions - Iconia A1-810.
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FAQ and troubleshooting

This section lists frequently asked questions that may arise during the use of 
your tablet, and gives easy answers and solutions to these questions.

Aspect

Question

Answer

Audio

Why is there no 
sound coming from 
the device?

If the headset is plugged into the device, 
the speaker is automatically shut off. 
Disconnect the headset.
Check that the device volume setting is 
not muted.
Check that the volume control is not at its 
lowest setting.

Memory

Why do I have less 
than 1 GB of 
storage?

A small amount of memory is reserved 
for system security.

Multimedia files

Why can’t I view my 
picture files?

You may be trying to view an image that 
is not supported. Refer to "Supported 
formats" on page 39 for mor

information.

Why can’t I view my 
video files?

You may be trying to view a video that is 
not supported. Refer to "Multimedia" on 
page 49
 for more 
information.

Why can’t I play my 
music files?

You may be trying to play a file that is not 
supported. Refer to "Multimedia" on 
page 49
 for more 
information.

System 
information and 
performance

How do I check the 
OS version of my 
device?

Tap APPS > Settings > About tablet to 
check the OS version (Kernel/build 
number) and other hardware and 
software information.

Where can I find my 
serial number ID?

Tap APPS > Settings > About tablet > 
Device Information.

Power

I couldn’t turn on the 
device.

The battery power may be depleted. 
Recharge the device. Refer to 
"Charging your tablet" on page 10 
for more information.

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